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Monday, November 22, 2010
18 Common Phrases to Avoid in Conversation
By Kristyn Kusek Lewis
Some things should never be said―like these phrases. Here, what to say instead.
What Not to Say About Someone’s Appearance
Don’t say: “You look tired.”
Why: It implies she doesn’t look good.
Instead say: “Is everything OK?” We often blurt the “tired” commentwhen we get the sense that the other person feels out of sorts. So justask.
Don’t say: “Wow, you’ve lost a ton of weight!”
Why: To a newly trim person, it might give the impression that she used to look unattractive.
Instead say: “You look fantastic.” And leave it at that. If you’recurious about how she got so svelte, add, “What’s your secret?”
Don’t say: “You look good for your age.”
Why: Anything with a caveat like this is rude. It’s saying, “You lookgreat―compared with other old people. It’s amazing you have all yourown teeth.”
Instead say: “You look great.”
Don’t say: “I could never wear that.”
Why: It can be misunderstood as a criticism. (“I could never wear that because it’s so ugly.”)
Instead say: “You look so good in skinny jeans.” If you slip, saysomething like “I could never wear that…because I wasn’t blessed withyour long legs.”
What Not to Say in the Workplace
Don’t say: “That’s not my job.”Why: If your superior asks you to do something, it is your job.
Instead say: “I’m not sure that should be my priority right now.” Thenhave a conversation with your boss about your responsibilities.
Don’t say: “This might sound stupid, but…”
Why: Never undermine your ideas by prefacing your remarks with wishy-washy language.
Instead say: What’s on your mind. It reinforces your credibility to present your ideas with confidence.
Don’t say: “I don’t have time to talk to you.”
Why: It’s plain rude, in person or on the phone.
Instead say: “I’m just finishing something up right now. Can I come bywhen I’m done?” Graciously explain why you can’t talk now, and suggestcatching up at an appointed time later. Let phone calls go to voicemail until you can give callers your undivided attention.
What Not to Say During a Job Interview
Don’t say: “My current boss is horrendous.”Why: It’s unprofessional. Your interviewer might wonder when you’dstart bad-mouthing her. For all you know, she and your current boss areold pals.
Instead say: “I’m ready for a new challenge” or a similarly positive remark.
Don’t say: “Do you think I’d fit in here?”
Why: You’re the interviewee, not the interviewer.
Instead say: “What do you enjoy about working here?” By all means askquestions, but prepare ones that demonstrate your genuine interest inthe company.
Don’t say: “What are the hours like?” or “What’s the vacation policy?”
Why: You want to be seen as someone who focuses on getting the job done.
Instead say: “What’s the day-to-day like here?” Then, if you’ve reallyjumped through every hoop and time off still hasn’t been mentioned,say, “Can you tell me about the compensation and benefits package?”
What Not to Say About Pregnancy and Babies
Don’t say: “Are you pregnant?”Why: You ask, she’s not, and you feel totally embarrassed for essentially pointing out that she’s overweight.
Instead say: “Hello” or “Great to see you” or “You look great.”Anything besides “Are you pregnant?” or “What’s the due date?” will do.Save yourself the humiliation and never ask.
Don’t say: “Do you plan on breast-feeding?”
Why: The issue can be controversial, and she may not want to discuss her decision publicly.
Instead say: Nothing. Unless you’re very close, don’t ask. If you slip,make up for the blunder by adding, “And do you feel comfortable tellingme?”
Don’t say: “Were your twins natural?” or “It must have been hard for your child’s birth parent to give him up.”
Why: You’re suggesting that natural conception is better than in vitro fertilization (IVF) or adoption.
Instead say: To a parent of multiples, try a light “Wow, you have yourhands full!” To an adoptive parent, say the same stuff you would to anyother parent: “She’s adorable!” or “How old is he?”
What Not to Say to a Single (or Newly Single) Person
Don’t say: “You were too good for him.”Why: You are basically saying she has bad taste. And you’ll be embarrassed if they ever patch it up.
Instead say: “His loss!” It gets the same point across without disparaging her judgment.
Don’t say: “I’m glad you got rid of him. I never liked him anyway.”
Why: She’ll wonder about your fake adoration for him while they were together.
Instead say: “I’m confident you’ll find someone who will give youexactly what you want.” It focuses on what’s to come, not on the dudyou’re glad she’s done with.
Don’t say: “How could someone as perfect as you still be single?”
Why: A statement like this comes off as a backhanded compliment. What she hears is “What’s wrong with you?”
Instead say: “Seeing anyone?” If she’s tight-lipped about her love life, move on to other topics.
What Not to Say During a Fight with Your Beloved
Don’t say: “You always” or “You never” or “You’re a [slob, jerk]” or “You’re wrong.”Why: Speaking in absolutes like “you always” and “you’re wrong” isplaying the blame game, and resorting to name calling makes yourpartner feel helpless, which puts him on the defensive and makes a badfight worse.
Instead say: “I’m upset that you left the dishes in the sink again.What can we do so that this stops happening?” Starting with the pronounI puts the focus on how you feel, not why he’s in the doghouse, and itwill make him more receptive to fixing the problem.
Don’t say: “If you really loved me, you would…”
Why: The more you treat your partner as if he’ll never satisfy you, theless satisfied you’ll be. Controlling your partner by imploring him todo something isn’t a good way to build intimacy.
Instead say: “I feel taken for granted when you don’t help around thehouse. I would feel better if we could…” The best way to keep aproductive fight from becoming a dirty one is to be clear about whyyou’re upset and then offer a solution.
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